Make informed choices

Know who you are sharing your commute with

Verification, boarding checks and trip tools help colleagues coordinate a shared journey. They support safer decisions; they cannot guarantee the outcome of a trip.

Read community guidelines

Before you book

Take time to review the people and journey details.

Check the host profile, verification status, vehicle and available ride details. Workplace eligibility and host document verification are different checks.
Ride hosts submit required identity and vehicle documents for review. Documents must remain valid for the date of travel.
Choose your company or circle filters where available. Review pickup locations and use a meeting point you are comfortable with.

At pickup and during the ride

Use the tools available on your active booking.

Check that the host and vehicle match your booking before boarding. Share your boarding OTP only once you meet and board.
Coordinate pickup through trip chat. Live location updates depend on device permissions, connectivity and the active trip status.
Configure emergency contacts in your profile. If you are in immediate danger, contact local emergency services; an in-app alert is not a substitute.

Respect your fellow commuters

A professional, considerate journey starts with clear expectations.

Be punctual, agree on pickup details and respect personal space and comfort preferences.
Use reporting and support options when something is wrong. Keep relevant booking information available for the support team.
Review the privacy policy to understand how account information, documents and trip location data are handled.